FLEX-TRAX GoClaws Frequently Asked Questions

Q-1 What if I don't see my tire size in your Tire Application Chart?
Ans.

It is VERY important that you order the correct size GoClaws for your vehicle! If you have any questions on which Product# is the correct one for your specific tire size, please Email us at info(at)flextrax.com first before purchasing! Supply us with the tire size that you find on your tires, and we will respond with the proper Product Number. We would be very happy to assist you!

 

Q-2 If I know my tires are 15", 16", 17" or so on, is that enough to purchase the correct GoClaws product?
Ans.

No! You will need the complete tire size. Look on the side of your tire and find the complete number, i.e., P205/70R14, 31X10.50 15, LT235/70R16, etc., then look in the Application Chart for that exact size. If you don't see it, please Email us at info@flextrax.com for further assistance!

 

Q-3 Which tires do I mount GoClaws on?
Ans.

They are mounted on your drive axle wheels. For front-wheel drive vehicles, GoClaws are mounted on the front tires. For rear-wheel drive vehicles, GoClaws are mounted on the rear tires. On all-wheel drive vehicles or 4-wheel drive vehicles, GoClaws are mounted on the rear tires, or all 4 tires for ultimate traction.

 

Q-4 Do I have to move the vehicle to install GoClaws?
Ans.

No, you don't. Even if you are already stuck, the GoClaws can be installed without moving the vehicle, as long as you can reach around the tire.

 

Q-5 Can I drive on dry pavement?
Ans.

While you will not want to drive extensively on dry pavement or exceed 30 mph, intermittent travel on dry pavement can be done. Extensive use in this manner will accelerate Flex-Trax wear. However, we have tested GoClaws for 200 miles on hot dry pavement with minimal wear.

 

Q-6 Will GoClaws work on pure ice?
Ans.

No. If ice traction is a major concern, please check out our Snobootz product at www.snobootz.com.

 

Q-7 How long does it take to install GoClaws?
Ans.

We recommend that when you should test fit them first. Don't wait until you get stuck to try installing them. Once you've become familiar with the process, it should only take 2-3 minutes per tire to install your GoClaws!

 

Q-8 What is GoClaws' life span?
Ans.

With normal, non-abusive usage, GoClaws should last anywhere from 3-6 years. Heavy usage, of course, will shorten the life of the product.

 

Q-9 How fast can I travel while GoClaws are installed?
Ans.

We recommend traveling at or below 30 mph (48 km/h) to ensure your safety but we have tested them to exceed 50 mph (80 km/h) to ensure an adequate margin safety.

 

Q-10 If I decide I don't want the GoClaws after I've ordered and received them, can they be returned?
Ans.

No. Once purchased, the GoClaws are non-refundable. All warranties are applied. If the GoClaws are deemed defective by the manufacturer, they will be replaced at no charge, but no money will be refunded.

 

Q-11 Can I clean the GoClaws to store them?
Ans.

Yes! All that is required is a mild soap and water - then thoroughly dry them before long-term storage. Like any other product, after any use it is a good idea to dry thoroughly to avoid mildew.

 

Q-12 At what temperatures can GoClaws be used?
Ans.

GoClaws are not recommended for use at temperatures below 41°F below zero (-40°C).

 

Q-13 Are there any parts of GoClaws that have to be bolted onto the wheels?
Ans.

Absolutely not! GoClaws can be stored in a box in your trunk and installed and removed very simply at any time!

 

Q-14 What are "S.A.E. Clearance Specifications?"
Ans.

"S.A.E." stands for Society of Automotive Engineers. "S.A.E. Clearance Specifications" define the least amount of space that should be provided around the drive tires of any vehicle to accommodate the use of a winter traction device.

 

Q-15 What are the S.A.E. Clearance Specifications for my vehicle?
Ans.

Most vehicle manufacturers have assigned a clearance class to all of their vehicle styles. This information is located in the vehicle owner's manual under "chains", "traction devices," "tires" or a similar heading. It is very important to select a traction device that is compatible with the minimum class assigned to your vehicle. If you can't locate the clearance requirements in the manual, contact the manufacturer of your vehicle.

 

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